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The Consumer Affairs Department was set up in September 1999 for protecting the interest of consumers as envisaged by the Consumer Protection Act. 1986. State Consumer Disputes Redressal Commission, 23 Consumer Disputes Redressal Forum, the Directorate of Legal Metrology and Directorate of Consumer Affairs & Fair Business Practices are functioning under this Department.


Sri Sadhan Pande

Address: Kreta Suraksha Bhawan(inside
Khadya Bhawan Complex), 3rd Floor,11A,
Mirza Ghalib Street, Kolkata - 700087
Phone: 2252-7483
Fax: 2252-7483


Smt. Neelam Meena,IAS

Address:Kreta Suraksha Bhawan,11A,
Mirza Ghalib Street
kolkata -700087
Phone: 2252-0624
Fax: 2252-0053/2252-0160

Nodal Officer

Sri Bivash Kumar Mandal, Deputy Secretary

Address: Kreta Suraksha Bhawan,
3rd Floor 11A, Mirza Ghalib Street
Kolkata- 700087
Phone: 2252-0499
Fax: 2252-0574
Email:, (official)
Last updated on: Wednesday, 1st May 2019
Information Source: Nodal Officer, Department of Consumer Affairs, Government of West Bengal
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